Presale Questions?  (855) 753-2900 9:00 a.m.–6:00 p.m. EST [email protected]

Telehealth Savings Plan

Get direct access to state-licensed and fully credentialed providers, via phone or video consultations!

Plan Pricing

You can choose an individual plan or select one that will provide savings for your entire family!

  Monthly Annually
Member Only $9.95* $107.46*
Member + 1 $14.95* $161.46*
Member + Family $16.95* $183.06*

*Plus a one-time, non-refundable processing fee of $20.00.

Products included in this plan

Click on the products below to learn more.

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How to use the Telehealth Savings Plan

If you have any questions about how to use your plan after signing up, call our Member Services Department toll-free at (800) 290-0523 any time between 7 a.m. and 7 p.m. CT for prompt and friendly assistance.


  • 1

    Step 1

    Keep your membership card with you at all times to easily present it at participating providers. You must present your membership card at the time of service to receive a discount. If you lose your membership card, log in to the MEMBER PORTAL to request a new membership card, as well as to view your plan information, find a participating pharmacy and more.

    2

    Step 2

    To locate and verify participating pharmacies in your area, simply call Member Services at (800) 290-0523 or use the PHARMACY SEARCH tool.

    3

    Step 3

    You are responsible for paying the pharmacists the entire discounted fee at the time the service is provided.


  • 1

    Step 1

    Go online to dialcare.com to create your account.

    2

    Step 2

    Fill out your medical history and describe your symptoms online or over the phone with a trained DialCare representative.

    3

    Step 3

    Request a video or telephonic consultation with a DialCare physician.

    4

    Step 4

    A DialCare physician will accept and perform the requested consultation.

Frequently Asked Questions

Here are the answers to some of our most frequently asked questions.


  • When will my plan be effective?

    New members who sign up from the first of the month through the 15th of the month will be effective on the first of the current month. Members who sign up from the 16th of the month to the last day of the month will be effective on the first of the following month.

  • No, this is not an insurance plan. This plan offers you discounted services at a wide range of providers. You will pay for services at the discounted price at the time services are received.

  • After signing up for the plan of your choice, a welcome letter and member ID cards will be mailed to your address. Should you need to use your plan prior to the arrival of your ID cards, please contact us at (800) 290-0523. To search for participating pharmacies online, click here. To use your DialCare telehealth products, download the mobile app, register and then you'll be able to request consultations.

  • Yes, one of the wonderful features of our discount plans is that your entire household can receive the discounts, even children living at college!

  • Yes, your Careington membership card can be used at any participating provider in the United States. All you need is your member ID number to receive your savings.

  • You can find participating providers for the plan by visiting the "Find a Provider" page on this website or calling (800) 290-0523.

  • After you have successfully become a member (either by joining on the website or calling (800) 290-0523), you will be entered into our system immediately and receive your member ID number the same day when you call to receive it. Then, you'll receive your membership materials and membership cards in about 7-10 business days.

  • If you need additional cards for your household, or have lost your card, please call Member Services at (800) 290-0523. You will receive your membership materials and membership cards in about 7-10 business days.

  • If you need a membership card, please call (800) 290-0523, or for faster service, email us at [email protected].

  • Cancellations are accepted over the phone at (800) 290-0523 or by fax at (888) 335-7330. If you cancel within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.


  • Do I talk to real doctors?

    Yes. Telemedicine members only talk to actual doctors who are U.S. board-certified internists, state-licensed family practitioners and pediatricians licensed to practice medicine in the U.S. and living in the U.S. When you request a consult, you will be connected with a doctor licensed in your state.

  • Common conditions include sinus problems, respiratory infections, allergies, urinary tract infections, cold and flu symptoms and many other non-emergency illnesses.

  • Telemedicine is designed to handle non-emergent medical problems. You should NOT use it if you are experiencing a medical emergency.

  • Yes, you can use telemedicine from anywhere you have a phone.*

    *DialCare Telemedicine is available anywhere in the U.S.

  • If you need additional cards for your household, or have lost your card, please call Member Services at (800) 290-0523. We will be happy to send additional cards to you.

  • Your statement will have a charge from "Careington International" for the purchase amount of your plan.

  • If you would like to file a complaint regarding your plan membership, you must submit your complaint in writing to: Careington International Corporation, P.O. Box 2568, Frisco, TX 75034. You have the right to request an appeal if you are dissatisfied with the complaint resolution. After completing the complaint resolution process, if you remain dissatisfied you may contact your state insurance department.